What’s new in the blog?

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Culture. People. Service.

 
Employee Onboarding: An HR Function or a Team Sport? employee experience employee onboarding employee orientation employee retention

Employee Onboarding is NOT an HR Function. 

There, I said it. 

As we enter a new year with continued recruitment and retention...

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10 Ways to Let Them Know You Care! empathy employee experience

When it comes to the many challenges the past few years have presented to leaders in the workplace, there are many factors that are out of your...

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Staffing Shortages and Groundhog Day! employee experience

Yesterday was Groundhog Day, and I received a wonderful email message from my friend, coach, facilitator, and speaker Cheri Honeycutt....

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INTERNAL CUSTOMER EXPERIENCE – 7 IDEAS! employee experience

It’s time to focus on your internal customer experience.

Usually, when we think about customers or customer service, our minds often go to...

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