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Culture. People. Service.

FIRST IMPRESSIONS! 5 TIPS TO LEVEL UP. customer service

When it comes to customer experience, first impressions are everything. It takes about seven seconds for someone to form an impression of you and...

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RED CARPET CUSTOMER SERVICE WORDS AND PHRASES customer service

First thing first; words matter. And while there are no magic formulas or cheatsheets on say and don’t say phrases...

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