Recruit and Retain! Treat Employees Like Customers!
Wednesday, September 21, 2022, at 11:00 am ET.
If you want to retain employees, you must start thinking about their experience in a completely different way. They are your internal customers. Think about how you design each touchpoint of your "traditional" customer experience. Do you give your team members the same thoughtful consideration you give your other customers every step of the way?
This session will teach you how to change your thinking and approach so you roll out the red carpet for employees the same way you do for others! We'll also talk about prospective team members, the recruitment and "wooing" experience, onboarding and orientation, and ongoing strategies for attracting and retaining great people - even in today's workplace climate!
We've also got a big announcement - the launching of the Red-Carpet Culture Club! We're opening the live session up to the general public (this time only), but the recording will only be made available to club members! Jump on this Master Class and learn about our new, supportive, Red-Carpet Community and how joining will help you navigate the new changing face of the workplace!